Job Title: Office Administrator

Location: Phoenix, AZ 85016 OR Seattle, WA 98101

Salary/Payrate: $140-150K annually, bonus and AWESOME benefits!!!

Work Environment: Hybrid (1 of days WFH) - Traveling to other offices once a quarter is possible

Term: Permanent / Fulltime

Bachelor’s degree required: Yes

Referral Fee: AMS will pay $1,000 should the person you refer gets hired

Job Description:

About the Opportunity

A nationally recognized employment law firm is seeking an experienced operations professional to oversee administrative and business operations across 4 offices in the Western region. This position serves as a strategic partner to local leadership while ensuring efficient office operations, staff management, financial oversight, and implementation of firm initiatives.

Key Responsibilities

Office Operations & Administration

• Oversee day-to-day office operations across 4 locations.
• Partner with local leadership on strategic and operational initiatives.
• Ensure compliance with firm policies, procedures, and operational standards.
• Monitor office expenses and assist with budget management.
• Manage workflow, staffing levels, and resource allocation to support business needs.
• Oversee office services, facilities coordination, supplies, and administrative processes.
• Support office renovations, relocations, and facility-related projects.

Staff Leadership & Development

• Directly manages 14 members of administrative and support staff.
• Lead recruiting, onboarding, orientation, and training efforts for support staff.
• Conduct performance evaluations and assist with compensation planning.
• Monitor attendance, leave requests, and staffing coverage.
• Identify training and professional development opportunities for team members.
• Foster a positive, collaborative, and high-performing work environment.

Cross-Functional Partnership

• Serve as a liaison between local offices and departments including Human Resources, Information Technology, Facilities, Finance, and Marketing.
• Assist with the rollout and adoption of firmwide initiatives and technology enhancements.
• Partner with HR on employee relations matters and workforce planning.
• Support local business development and client-facing events as needed.

Qualifications

• Bachelor's degree required.
• 5+ years of office administration, operations management, or professional services leadership experience.
• Prior experience within a law firm, legal services, or other professional services environment strongly preferred.
• Experience managing teams across multiple office locations.
• Strong leadership, coaching, and employee development skills.
• Excellent communication and relationship-building abilities.
• Demonstrated ability to balance multiple priorities in a fast-paced environment.
• Experience with budgeting, expense management, and operational planning.
• Proficiency with Microsoft Office Suite.
• Experience overseeing office relocations, renovations, or facilities projects is highly desirable.
• Experience with legal technology and document management systems is a plus.